Welcome to Global Tutor Marketplace. These Terms of Service govern your access to and use of this platform, including tutor profiles, courses, lesson requests, bookings, payments, ratings and related features.
1. Accounts and eligibility
You must provide accurate information, keep your login credentials secure and use your account responsibly. You are responsible for activity carried out through your account. We may restrict or suspend accounts that violate these terms or applicable law.
2. Students and tutors
Students are responsible for choosing tutors and courses that meet their needs. Tutors are responsible for the accuracy of their profiles, course descriptions, availability and teaching materials, and for providing lessons professionally. The platform facilitates discovery and transactions but does not guarantee a particular learning outcome.
3. Bookings, payments and fees
Prices, platform fees, commissions, application fees and payment methods are shown on the platform or during checkout. You must not attempt to bypass applicable platform charges. Payment processing may be provided by third-party payment providers and is also subject to their terms. Refunds, cancellations and disputes are handled according to the policies displayed by the platform and applicable law.
4. Acceptable use
You must not harass, threaten, discriminate against, defraud or impersonate another person; upload unlawful or infringing material; interfere with the platform's security; manipulate ratings; or use the platform for spam, abuse or any illegal purpose.
5. Content and intellectual property
You retain rights to content you lawfully own and submit. By submitting content, you grant the platform permission to host, display and use it as needed to operate the relevant services. You must have the rights and permissions necessary to share submitted content. Platform branding, software and design remain protected by applicable intellectual-property laws.
6. Ratings and reviews
Ratings should reflect genuine experiences and must be honest, relevant and respectful. We may remove content or restrict accounts where reviews are fraudulent, abusive or otherwise violate these terms.
7. Availability and disclaimers
We work to keep the service available and accurate, but do not guarantee uninterrupted access, error-free operation, or specific educational, examination or employment results. To the extent permitted by law, the platform is provided on an as-available basis.
8. Suspension and termination
We may investigate violations and suspend or terminate access where reasonably necessary to protect users, the platform or comply with law. You may stop using the platform at any time, subject to obligations that arose before account closure.
9. Changes to these terms
We may update these terms as the service changes. The current version will be published on this page. Continued use after an update takes effect means you accept the updated terms, to the extent permitted by law.
10. Contact
For questions about these terms, contact the platform using the support contact details published on this website.